Please note: We do not offer refunds for change of mind. Returns are eligible for store credit or exchange only.

Eligibility for Returns

• Items can be returned within 14 days of delivery.
• Products must be unworn, unwashed, and in original condition with all tags attached.
• Proof of purchase (order number or receipt) is required.

Exclusions

• Sale and discounted items are final sale and are not eligible for return unless faulty.

Store Credit & Exchanges

• Returns shipping is at the customer's expense.
• Original shipping costs are non-refundable.
• If you would like to exchange an item, please select your preferred item or size when submitting your return request.
• Exchanges are subject to stock availability.
• If your preferred exchange item is unavailable, you may select store credit instead.

Faulty Items

If you believe you have received a faulty, damaged, or incorrect item, please contact us at hi@frombeverley.com with your order number, photos, and details of the issue. We'll work with you to resolve the issue in accordance with your rights under Australian Consumer Law.

How to Return

1. Submit your return request through our online returns portal within 14 days of delivery.
2. Select whether you would like an exchange or store credit.
3. Follow the return instructions provided through the portal.
4. Ensure your item is securely packaged and returned using the provided return method.

Once your return has been received and approved, your exchange or store credit will be processed.